It's tax season, which is not something that I ever write about on this blog. But this year, I had a very irregular experience. It wasn't with my taxes; rather, it was with my dad's attempts to use this year's TurboTax software. He'd been using TurboTax for years with no problem, but this year, the program wouldn't install. He's not exactly tech-savvy, so he had to call me to help him troubleshoot.

TurboTax installation failure
TurboTax fails to install due to some unspecified issue with the .NET Framework.

Upon attempting to install the program, he gets a very un-descriptive error message that simply states there was a problem installing TurboTax. Then a dialogue pops up stating that TurboTax is attempting to fix the problem by checking the file system, registry, and .Net framework. It's the .Net Framework step where TurboTax fails with yet another very un-specific error.

We tried updating Windows, disabling anti-virus software, and even opened up the registry to make sure that all the requisite versions of .Net Framework were installed. No luck.

TurboTax installation failure
Unable to resolve the problem itself, TurboTax referred us to a troubleshooting web page.

TurboTax referred us to this troubleshooting page, which includes instructions for downloading and running various .Net Framework repair tools and other system file integrity tools. In my dad's case, none of this stuff worked. As a last resort, the troubleshooting guide referred me to a blog post by Microsoft developer Aaron Stebner, who wrote about a .Net Framework cleanup tool that could potentially be used to resolve the issue...

[More]
Grid Clock Widget
12      60
11      55
10      50
09      45
08      40
07      35
06      30
05      25
04      20
03      15
02      10
01      05
Grid Clock provided by trowaSoft.

A gamer's thoughts

Welcome to Mega Bears Fan's blog, and thanks for visiting! This blog is mostly dedicated to game reviews, strategies, and analysis of my favorite games. I also talk about my other interests, like football, science and technology, movies, and so on. Feel free to read more about the blog.

Follow me on Twitter at: twitter.com/MegaBearsFan

Featured Post

I've been saying for years that Star Trek would make a good anthology seriesI've been saying for years that Star Trek would make a good anthology series04/14/2016 Earlier this year, it was announced that CBS will be creating a new Star Trek television series to celebrate the franchise's 50-year anniversary. Very little was known about the series except that it would be under the leadership of Bryan Fuller (a former Deep Space Nine staff writer), and that it would premiere on CBS's All-Access...

Random Post

'NCAA Football 13' Demo confuses me with its obfuscated controls!'NCAA Football 13' Demo confuses me with its obfuscated controls!06/27/2012 The NCAA Football 13 demo hit the PSN a few weeks ago, and I managed to play a few games before my PS3 went belly-up with a yellow-light-of-death last night. I can't do a very detailed breakdown of the demo because I don't have my PS3 at the moment in order to continue playing it. Hopefully, I'll get a working PS3 back in a...

Month List

RecentComments

Comment RSS