Internet service providers have a reputation for being some of the worst, most un-ethically-run companies in the country. I hadn't imagined that a company could be worse than Cox Communications. As a child, pretty much every time my dad had to call them for any problems, they refused to take any responsibility for their poor service, and always blamed the issues on his hardware or on his computer having viruses -- which was only sometimes true. Basically, they would blame his hardware as an excuse to upsell him new hardware that would also only barely work.

When I moved into my own place, I wasn't happy with having to purchase Cox as my internet and television provider. But to their credit, they gave me an affordable price, and the service was pretty reliable. At least, up until a few years ago.

Don't do it! It's a trap!

My internet started failing intermittently. It would go out almost every night for minutes or hours at a time. Sometimes resetting the router and/or modem would fix the problem, but only temporarily. I had multiple technicians come out to the house to troubleshoot the problems. They would aknowledge the problem, but would be unable to find the cause. To my surprise, they even told me that it was almost certainly not a problem with my local network set-up. I had thought for sure that they would blame my hardware or network in an attempt to upsell me more hardware. They even ran a new line from the street out to my house. I had my own, dedicated DSL line going into my house! That would be pretty sweet, if it would work. Cox even reimbursed my bill for the disruptions.

Sadly, none of Cox's efforts worked. My internet still failed consistently. My girlfriend was dependent on our internet to do online classes related to her job, and so this was inexcusable.

And then I got scammed by CenturyLink

Like a predatory evangelist waiting to swoop in and take advantage of a tragedy to sell a grieving person on the "comfort" of Jesus, an opportunistic CenturyLink salesman showed up at our door. He was claiming that CenturyLink had just laid fiber optic lines in our neighborhood and was offering a sweet deal to switch. I had been thinking about switching to CenturyLink, if only to be able to have a reliable service again.

My frustrations with CenturyLink, and my feelings of having been scammed started as soon as the service was set up in my home. The service that was installed was not the service that I thought I had signed up for.

When the sales rep had come to my door, he had specifically asked me what services I was receiving from Cox. I told him that I was getting HDDVR, a second cable receiver, and high-speed broadband internet for about $150 per month (a price that had been locked-in for life). The sales rep told me that I could get all of that for $75 per month. I should have recognized that this was too good to be true, but I made the mistake of signing on the dotted line. When the technician came to install the hardware the following week, I realized that the sales rep had flat-out lied to me. I had fallen victim to a bait-and-switch scam, which is apparently CenturyLink's modus operandi...

I haven't had a good rant on this blog for a long while. At least, not one that isn't part of tearing apart a terrible game in a review. But I have something that's been really grinding my gears throughout all of 2016, and I need to say something about it: I really dislike advertising. I have an especially intense dislike of internet advertising practices. It's not the ads themselves that get on my nerves; it's the ways in which websites and advertisers chose to deliver them. So many websites are crammed full of ugly, intrusive, and obnoxious ads that really hurt the experience of the user trying to actually view and navigate the website.

Streaming services like Comedy Central insist on crashing the video in the event that there's even the remotest hiccup in loading one of the five advertisements that it must play during the four advertising breaks that it includes in its half-hour episodes. I routinely run into issues in which the pre-episode ads fail to load, and so the whole episode refuses to load, and I have to ctrl-F5 to reload the page until it selects a set of five advertisements that actually work. But then it gets to one of the mid-episode commercial breaks, and even if the advertisements do load and play, the actual episode refuses to continue. Sometimes, I can hit the "rewind 10 seconds" button to fix the problem. Other times, I once again have to ctrl-F5 to reload the page, sit through the pre-episode ads again (hoping they don't cause yet another failure), then skip past the ad break in the timeline, watch the mid-episode ads (and hope that they don't also fail), and then maybe I can continue watching the content. This is why I haven't seen an episode of The Daily Show in a couple months and have no idea if new host Trevor Noah has finally hit a stride yet. I have similar issues with CBS steaming, which is why I also haven't been able to watch much of Stephen Colbert's new late night talk show. Sorry Stephen, I love you, but CBS apparently doesn't want me to watch you.

Issues with Comedy Central's ad-delivery abound: ads play over the actual content, their failure to load
prevents the content from playing, they have multiple ad breaks and not enough unique ads to fill them, etc.

To make matters worse, Comedy Central and CBS often doesn't even have enough distinct ads to fill up all these advertising breaks. I often see the same three or four ads in every ad break. Sometimes, the same exact ad will play back-to-back during the same advertising break!

Is this supposed to be punishment for not watching the show on cable TV? I actually do (at the time of this writing) have an active cable subscription, and that subscription does include Comedy Central and CBS. I could easily just DVR episodes of The Daily Show or Late Show with Stephen Colbert and watch them at home, but I prefer to watch them during my sit-in lunch breaks at work because it's just a more efficient use of time. Or at least, it would be, if it ever actually worked. Heck, on the DVR, I can just skip past the damned ads. I can't do that when streaming on the internet.

Comedy Central is far from unique in this regard. I've already pointed a finger at CBS as well, and this is one of the reasons that I'm not happy about Star Trek: Discovery being exclusive to CBS All-Access. I really don't want to pay for a streaming service to watch one show! Especially if it's still going to contain content-breaking advertisements that prevent me from even watching the show that I'm paying to watch...