I recently had the misfortune of needing to send my PS3 into Sony for servicing. Something was wrong with the graphics card and was creating very unpleasant graphical artifacts and texture issues on most of my games. EA Sports games such as Madden and NCAA were very badly affected. Fallout New Vegas would sometimes go completely black on me. Metal Gear Solid 4 saw some very irritating texture pop-ins and coloration issues. Even the Back to the Future downloadable game from the PSN was suffering from similar problems...

Sony's customer service is horrible. Not the service. Just the policies, the way that the hardware is configured, and the lack of respect that the whole process has for the consumer. I don't understand how they are still in business when repairing a $600 piece of hardware goes something like this:

"Thank you for calling Sony Customer Support. Oh, you're PS3 broke. Well that's too bad. Go ahead and back up your hard drive even though none of it can be restored onto a replacement system anyway. Pay us $130. And then send the system in. If we feel like fixing it, we will. But we probably won't, cuz that would require, like, you know, work. So we'll send you a replacement and inconvenience you even more by making it impossible for you to restore your save files and downloadable content. Thank you and have a nice day. Or a shitty day. Whatever."

Yesterday, 2K Greg (community manager for the 2K Civilization V forums) posted a topic previewing the changes being made in the next patch (supposedly due out by the end of April). In addition to a large list of changes, 2K Greg teased the Civ V community with this quote from Dennis Shirk (the producer of the game):

"The patch notes below are the first part of a large two-part update. We wanted to focus this part of the update on stability and bugs, and as you’ll see in the notes below, we’re progressing nicely. There is also continued work going into the AI, the modding framework, and WorldBuilder, and we expect to have this in your hands shortly.

The second part we have begun working on will be released in the coming months, and will include our next balance pass (for those areas of the game that were not included in the March 1 update), as well as continued work on AI, diplomacy, and a much-requested addition to the game that we’ll be discussing in more detail very soon.

You guys have all been instrumental in helping us to continue to make Civilization V better with each update, and there’s more to come!"

There are 3 main possibilities:

• Addition of the previously-promised pit-boss, hotseat, and pbem multiplayer modes
• Addition of the previously-promised mod support for multiplayer games (currently, multiplayer games do not allow mods)
• Addition of source C++ and AI code access to the modding SDK (hopefully along with some better documentation

More photos have been released from the set of the new Silent Hill Revelation 3D movie. These images were captured by professional photographer Sara Collaton using a long-exposure technique in order to avoid the use of a flash and maintain the dark tone. The pictures are all of an amusement park set. Lakeside Amusement Park was an important location in both the first and third Silent Hill games.

The photos themselves are quite neat, because the long-exposure method gives a sort of blurry flatness to all of the objects in the photograph, giving them an almost video game-like quality. Wait a minute... Did I just compliment somebody for making a photograph of real life look more like a video game? I think I just did!

But, what if you compare the above images with some screen captures from the third game:

Portal 2 is due out in stores in about 2 weeks. I'm looking forward to it. I loved the first game. I bought the Orange Box for it, and didn't even bother finishing Half-Life 2 or even touched Team Fortress.

GladOS's voice captivated me. The puzzles twisted my mind. The clever story that tells itself entirely through background details in the gameplay and environment rather than expository cutscenes or dialogue immersed me in the world. Johnathan Coulton's end credit song, Still Alive, is still one of the most requested song whenever I get together with friends to play Rock Band.

It was a triumph. I'm being so sincere right now.

But I can't help but wondering: Do I really want a sequel to Portal?

Do you?

Samurai, I choose you!

A friend of mine called me up just a few minutes ago to ask me for advice on how to set up his first game of Civilization IV and what civ to pick in his first game.

He's going with Japan. Because "Samurai sound cool".

Yes they do. Yes they are.